Privacy Policy

The information we collect and how we use it

When you enquire about our Cycle Hire we need to know your Name, Telephone numbers, Email address, booking dates, equipment requirements and the numbers and ages of travellers in your party (e:g Adult, Junior, Infant)

We gather this information to allow us to process your enquiry and process any any potential reservations you make. The relevant information is then used by us alone. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics will not include information that can be used to identify any individual.

We may contact you by mail or email to ask you for your feedback and comments on our products and services. We may also wish to provide you with information about special features of our website or any other service but we will not do so without your expressed consent/

If you would rather not receive this information, communications you can unsubscribe from our contact list at any time by replying to any marketing email with the word “unsubscribe” in the subject line, by emailing us at or by calling us on 01271 324202

Our use of cookies and other information gathering technologies

A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit

Three types of cookies may be used during your visit to

  • Session cookies that are deleted after each visit
  • Persistent cookies are not deleted after each visit
  • Third party cookies that are used to help us measure the visitors; e.g. Google Analytics

Updating your details

If any of the information that you have provided to us changes, for example if you change your email address or name, If you wish to cancel your booking, please contact us here.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

How to contact us

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments, please contact us here.

Changes to this Policy

We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on our website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Please contact us if you have any questions about our Privacy Policy

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